Terms of Service

This website is operated by Fromm Works US Inc. (“we”, “us”, “our”). Throughout the site, the terms “you” and “your” refer to the user or customer.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your province, state, or country of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.You may not use our products or website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.

3. Products & Pricing

All product descriptions, pricing, and availability are subject to change at any time without notice.

We make every effort to display product information accurately; however, we do not guarantee that descriptions, colors, or specifications are error-free. We reserve the right to correct errors or inaccuracies at any time.

4. Orders & Billing

We reserve the right to limit or cancel quantities purchased per person, household, or order. We may, at our sole discretion, cancel orders that appear to be placed by resellers, distributors, or unauthorized parties.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site.

5. Shipping, Returns & Refunds

Shipping times, returns, and refunds are governed by our Refund Policy, which is available on our website and incorporated into these Terms by reference.

6. Intellectual Property

All content on this site—including but not limited to product designs, inventions, trademarks, logos, text, images, videos, manuals, educational materials, and packaging—is the exclusive property of Fromm Works US Inc. or its licensors.You may not copy, reproduce, distribute, reverse-engineer, or commercially exploit any content without our express written permission.

7. Prohibited Uses

You are prohibited from using the site or its content:For unlawful purposesTo infringe upon intellectual property rightsTo harass, abuse, or harm othersTo transmit malware or malicious codeTo scrape, copy, or data-mine the siteTo interfere with security features of the websiteViolation of these prohibitions may result in termination of access.

8. Third-Party Tools & Links

We may provide access to third-party tools or links over which we have no control. We are not responsible for third-party content, accuracy, or practices.

9. User Submissions

If you submit reviews, feedback, or other content, you grant us the right to use, reproduce, and display such content for business and marketing purposes. We are not obligated to maintain submissions in confidence.

10. Disclaimer of Warranties

The website and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.We do not guarantee uninterrupted, timely, secure, or error-free service.

11. Limitation of Liability

To the fullest extent permitted by law, Fromm Works US Inc. shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the site or products.

12. Indemnification

You agree to indemnify and hold harmless Fromm Works US Inc., its directors, officers, employees, and affiliates from any claim arising out of your breach of these Terms or violation of any law or third-party rights.

13. Termination

We may terminate or suspend access to the site at any time, without notice, if you breach these Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

15. Changes to Terms

We reserve the right to update or replace any part of these Terms at any time. Continued use of the site following changes constitutes acceptance.

16. Contact Information

Questions about the Terms of Service should be sent to:

📧 info@swirlyheads.com