Returns and Exchanges Policy
Your Satisfaction Matters to Us!
We want you to love your Snoopy Magic Mixer. If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Eligibility:
- Items must be unused, in original condition, and in original packaging.
- Proof of purchase (order confirmation email) is required.
- Only items purchased directly from our official website are eligible for return.
Return Process:
- Please contact us at info@swirlyheads.com to request a Return Authorization.
- Once approved, we will provide a Canadian return address for you to ship your item back.
- Customers are responsible for the return shipping cost.
- Once we receive and inspect the returned item, a refund (minus original shipping charges, if any) will be processed to your original payment method.
Important Notes:
- We do not offer free return shipping.
- Original shipping charges (if applicable) are non-refundable.
- Items returned without prior authorization may not be accepted.
Exchanges:
If you received a defective or damaged item, please contact us within 7 days of delivery. We will arrange for a replacement at no extra charge.
Contact Us:
If you have any questions about your privacy or would like your data deleted, please contact us at info@swirlyheads.com.